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Terms and Conditions – Iris Art Galerie

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Please read these Terms and Conditions carefully before using the Website or purchasing any services or products from Iris Art Galerie.

1. Definitions

  • Company / We / Us / Our: Iris Art Galerie (Iris Art LTD), located at [Dnipro, Miru Avenue, 51.].

  • Website: www.irisartgalerie.com

  • Service: Iris photography sessions, digital iris images, custom prints, wall art, frames, jewelry, accessories, and any related products.

  • You / Customer: Any individual or entity using the Website or purchasing any Service.

2. Acceptance of Terms

By accessing the Website or purchasing any of Our Services, You agree to be bound by these Terms.
If You do not agree with any part, You must not use the Website or purchase Our Services.

You must be at least 18 years old to place an order.

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3. Nature of Our Service

Iris Art Galerie provides:

  • In-person iris photography sessions

  • Custom iris artwork (printed and/or digital)

  • Custom-made jewelry featuring iris images

  • Online ordering for prints and products

All iris images are unique to each individual and considered personal biometric imagery.

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4. Booking, Appointments & Studio Rules (If Applicable)

  • Sessions are performed by appointment or walk-in depending on location availability.

  • Late arrivals may result in delayed service or rescheduling.

  • No-shows or cancellations within 24 hours may be subject to a cancellation fee.

  • Children must be accompanied by a parent or guardian.

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5. Product Creation & Production Times

Production times vary by product type. Estimated timeframes are shown during checkout but may vary due to demand or material availability.

Custom-made products (prints, framed art, jewelry, etc.) require time for image processing, color correction, printing, and assembly.

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6. Shipping & Delivery

If You place an online order:

  • Shipping times depend on Your location and chosen carrier.

  • You are responsible for providing an accurate delivery address.

  • The Company is not responsible for delays caused by courier services, customs, or incorrect customer details.

  • If an item arrives damaged, You must notify Us within 48 hours with photos, and We will replace the item at no cost.

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7. Returns, Refunds & Redo Policy

Because iris prints and products are custom-made, the following rules apply:

7.1. Non-Refundable Items

  • Custom prints

  • Custom frames

  • Jewelry with personalized iris images

  • Digital iris files once delivered

These items cannot be returned unless defective.

7.2. Session Satisfaction / Redo Policy

If You are not satisfied with the clarity of the iris photo captured during Your session:

  • We offer one complimentary re-capture during the same visit (or next available time).

  • Once You approve the final image for production, no free reprints or refunds will be provided unless the product arrives damaged or defective.

7.3. Refund Eligibility

You may be eligible for a refund only if:

  • The product was never produced

  • The wrong product was delivered

  • The item arrived damaged and cannot be replaced

Refunds are processed to the original payment method.

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8. Image Rights & Privacy

Iris images are biometric-style data and must be handled carefully.

8.1. Customer Ownership

You own the iris image created from Your session. We retain the right to store a copy for production and future reorders unless You request deletion.

8.2. Marketing Consent

We will never use Your iris photos for marketing, advertising, or social media without explicit written consent.

8.3. Data Deletion

You may request deletion of Your stored iris image at any time by contacting Us.

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9. Customer Responsibilities

By using Our Service, You confirm that:

  • You will provide accurate information (name, email, address, etc.).

  • You have the legal right to use any photo You upload for orders.

  • You understand that custom colors and effects may vary slightly in final print due to screen vs. print differences.

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10. Pricing & Payments

All prices are displayed in the currency shown on the Website.

We may update pricing at any time without notice.
Payment is required in full at the time of order.

Taxes and duties may apply depending on Your country.

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11. Limitation of Liability

To the fullest extent permitted by law:

  • The Company is not liable for indirect or consequential damages.

  • Our total liability for any claim is limited to the amount You paid for the specific Service or product.

Nothing in these Terms limits any rights You may have under local consumer protection laws.

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12. “As-Is” Disclaimer

All Services are provided on an “as is” and “as available” basis.
We do not guarantee that:

  • the Website will be uninterrupted

  • the Website will be error-free

  • third-party integrations (e.g., payment systems) will always be available

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13. Intellectual Property

All Website content, branding, text, graphics, and design elements belong to the Company and cannot be reproduced without permission.

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14. Governing Law

These Terms are governed by the laws of [Dnipro, Ukraine], excluding conflict-of-law rules.

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15. Changes to Terms

We may update these Terms at any time.
Continued use of the Website after changes take effect means You accept the revised Terms.

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Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

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